Terms and Conditions

Last Updated: February 2026

Welcome to WinAtExams Limited ("WAE", "we", "our", or "us"). These Terms and Conditions govern your use of our website (the "Site") and our educational services. By accessing or using our platform, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use the Site.

1. Services and Use Rights

WAE provides educational resources, tutoring services, and exam preparation materials (e.g., GCSE and A-Level masterclasses, mock marking, and digital downloads).

  • Access: You are granted a temporary, non-exclusive, non-transferable right to access the Site for personal, educational purposes.
  • Modifications: We reserve the right to withdraw or change Site content and these Terms at any time without notice and without legal responsibility toward you.

2. Intellectual Property Rights

WAE is the owner or licensee of all intellectual property rights on the Site, including its design, graphics, databases, and downloadable resources.

  • Prohibitions: You are not allowed to copy, modify, duplicate, republish, download, display, or distribute any part of the Site or its resources for commercial exploitation or sharing with third parties.
  • Breach: If you use materials in breach of these Terms, your right to use the Site ceases immediately, and you must destroy any copies of the materials you have made.

3. User Obligations and Security

  • Accuracy: You must provide accurate and complete information when registering or purchasing services.
  • Confidentiality: You must treat all identification codes, passwords, and security information as confidential. We reserve the right to disable any user account if we believe you have failed to maintain this confidentiality.
  • Technical Responsibility: You are responsible for configuring your own computer and software to access our material. We recommend using your own virus protection software, as we cannot warrant that the Site is free from bugs or viruses.

4. Payments and Refunds

  • Processing: All payments are handled securely via our third-party payment providers.
  • Guarantees: We offer a "100% Money-Back Guarantee" on specific programmes as detailed on their respective sales pages. Refund requests must follow the specific criteria listed at the point of purchase.
  • Data Privacy: We do not store your credit card details or share customer financial details with third parties.

5. Computer Offences

If you introduce viruses, Trojans, worms, or other technologically harmful material, or attempt to gain unauthorised access to our server or databases, your right to use the Site ends immediately. We will report such criminal offences under the Computer Misuse Act 1990 to the relevant authorities and disclose your identity to them.

6. Limitation of Liability

  • Accuracy: While we strive for excellence, we do not guarantee the total accuracy of material on our Site. We have no liability for any loss or damage arising from your reliance on our materials.
  • Interruptions: We do not warrant that the Site will be uninterrupted or error-free.
  • Exclusions: To the maximum extent permitted by law, WAE shall not be liable for any indirect, special, or consequential loss, including loss of profit, goodwill, or contract.
  • Statutory Rights: Nothing in these terms excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

7. Links and Third Parties

  • Linking to Us: You may link to our homepage provided you do so fairly and do not suggest any form of endorsement or association without our written consent.
  • External Links: Links from our Site to third-party sites are for information only. We accept no responsibility for the content or accuracy of external websites.

8. Jurisdiction and Complaints

  • Governing Law: These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  • Complaints: If you have questions or a complaint about our services, please contact us at office@winatexams.co.uk.